Support

We usually reply within one working day.

Email support@marketplacehunter.co.uk with the email address on your account and a short description of the problem.

Common questions

I'm not getting notifications

In the app, go to Settings, tap Turn on notifications, then Send a test notification. On iPhone, also check Settings › Notifications › Marketplace Hunter. Check that quiet hours aren't on, and that your plan is active.

I forgot my password

Use Forgot password on the sign-in screen to get a reset code by email.

How do I change or cancel my plan?

If you subscribed in the iPhone app: open Settings on your iPhone, tap your name, then Subscriptions. If you subscribed on the website: sign in, open Plans, then Manage billing.

How do I delete my account?

In the app or web app, open Settings and tap Delete account. If you subscribed in the iPhone app, cancel that subscription with Apple too.

A listing I expected didn't alert

Check the search's location, radius, price limits and keywords. Listings only appear after Facebook has reviewed and published them. Send us the listing link and we'll look into it.